Konatra - Ihre Transport- und Logistik-Partner. Für Unternehmen, die auf einen ganz persönlichen und individuellen Service Wert legen.

Service & quality

Satisfying customers and meeting their requirements are our top priorities.

To this end, we have defined clear KPIs in the areas of performance, punctuality and vehicle provision that reflect the service our company provides.
Our team is committed to providing a rapid, precise and digitalised flow of information. Cutting-edge information technology for intelligent route optimisation sends optimised data to our vehicle telematics system.

Supported by our driver’s app “KonApp”, which was developed in-house, comprehensive communication with the driver is ensured, including digital document processing. Thanks to the coordinated applications, our Scheduling team has perfect planning and reporting tools at its disposal, making optimal vehicle control, reduction of empty mileage and electronic data exchange in real time standard practice.

Our driving personnel receive regular training to ensure that our work remains centred on quality awareness, as keeping our customers’ goods safe is a major priority for us.

konapp

The following is an excerpt of our additional services:

  • ETA real-time visibility
    as an in-house variant or via a chosen partner
  • Live-tracking
    with detailed shipment tracking
  • E-CMR-ready
  • wide range of interfaces
    for data exchange (EDI, KPI, etc.)
  • CO²-calculation of your transports
    Calculation of transport emissions based on the internationally recognised methodology of the Global Logistics Emission Council (GLEC Framework), the GHG Protocol and the ISO 14083 standard, for use in the Corporate Sustainability Report
CO2

On the road for you
Our service packages

Our customers have different requirements in terms of prices, delivery dates and services. To meet these requirements, we offer three service packages.
This allows you to decide for yourself which package best suits your needs.

Basic

Is the price particularly important to you? Do you have no fixed delivery dates and are you flexible? Do you only need basic services? Then our ‘Basic’ product is the ideal choice for you!

Comfort

Are you willing to invest more for additional service?
Would you benefit from regular status updates on your consignment? Do you have higher service requirements? Then our ‘Comfort’ product is exactly what you are looking for!

Premium

Do you have particularly demanding customers? Do you need comprehensive information about the status of your consignments? Do you place the highest demands on service, quality and support? Then you should opt for our ‘Premium’ product!

Warehouse logistics and value-added services

As a service provider in transport and logistics, we operate a modern goods depot and handling warehouse with full video surveillance, directly on the motorway in the Germany-France-Luxembourg border triangle. This is where we prepare our customised outsourcing and service offers for our customers.

Our service includes storage of goods both indoors and outdoors, cargo handling and order picking, quality control and repackaging of goods.

Konatra - Ihre Transport- und Logistik-Partner. Für Unternehmen, die auf einen ganz persönlichen und individuellen Service Wert legen.

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Konatra - Ihre Transport- und Logistik-Partner. Für Unternehmen, die auf einen ganz persönlichen und individuellen Service Wert legen.
Konatra S.à r.l.